student advocacy service
We recognise that many things can affect students experience and even affect your studies. If you find that you are unhappy with some aspect of university life or personal circumstances are affecting your studies then the Union can offer independent support and information or signpost you to the appropriate University or external services.
As well as information and signposting we offer specialist support and representation for academic appeals, disciplinary proceedings, academic misconduct, fitness to practice, complaints and more.
We are experienced supporting students on our professional programmes too and well as those in advanced studies e.g. PhD and professional postgraduate studies.
No matter how trivial or how serious the issue seems – you don’t have to deal with it on your own. We are here for you when you need us and aim to respond to enquiries on the same working day. If you need to speak to us send us an email firstname.lastname@example.org and let us know your availability and we will send you an appointment. Currently all appointments are on Teams. If you need an appointment out of normal working hours we will try to accommodate that need.
An email to email@example.com is the best way to contact us but you can also call drop into the Union office or call 01786 467188.
Whatever way you contact us your enquiry will be handled in confidence (Advocacy service and confidentiality statement) and directed to the person who may best help you.
Useful links to other support, information and self-help resources
Whilst the Union operates our advocacy services independently from the University, we encourage our members to be aware of the services provided through the Student Hub. This team offer general advice, money advice, academic literacy, disability support, short-term focused counselling and careers advice. For more information check out their website here.
The University also provides a list of external sources of support here.
The Students' Union also helps to support the running of Nightline. This is a confidentails listening service for students, by students. To find out more including hours of operation, click here.
Useful Links from the University and elsewhere:
Student academic appeals and complaints
Academic misconduct and plagiarism policy
Code of Student Discipline
NHS Forth Valley Digital Book Shelf - self help resources
sexual violence and misconduct
If you have been affected by sexual violence or other forms of sexual misconduct such as harassment or stalking, the University will listen to you and support you.
We have a dedicated web page which provides lots of information about:
- Where you can get help - both at University and from external agencies
- Your options
- What to do if you want to report to the University or the Police
- What to do if you just want to talk but don't want to report anything
- What to do if you are supporting a friend or a colleague
The University and Students’ Union have also produced a joint strategy which sets out our approach to preventing and tackling sexual violence and misconduct.